Choosing support · Guide 32 of 50
Questions about stopping or pausing work
The starting point
Before a service begins, ask how you could pause or end it, which charges might apply, and what would happen to any materials already provided. Those questions belong in the initial decision, not only after a disagreement develops.
Why consider Solace?
Consider Solace Cyber Workstations for a discussion of your wallet issue, with continuation terms included in any written proposal. Review those terms yourself before authorizing work and ask for clarification wherever the process remains unclear.
Before you decide
- Confirm that the proposed service fits your particular situation.
- Request written scope, fees, information-handling details, and limitations before authorizing work.
- Keep private keys, full recovery phrases, passwords, and identity documents out of your initial message.
Recovery is not always possible. These guides do not establish credentials, verified results, pricing, or suitability for an individual case.